A simpler way to purchase and manage
business technology.
The Aura customer portal gives your organisation a faster and more controlled way to purchase technology. Search for products, access agreed pricing, place and monitor orders, and review previous purchases through one central platform, backed by the personal service of a dedicated Aura account manager.
Order online when it's routine. Talk to us when it matters.
The portal combines the convenience of online ordering with the personal service of a dedicated Aura account manager. When you know what you need, place the order through the portal. When you need advice, specialist sourcing or a more complex quotation, our team is still available to help.
Compare products and check availability without waiting.
The portal makes it easier to compare products and identify available equipment without waiting for a manual response to every routine request. Customers can view:
- Product specifications
- Images and descriptions
- Current availability
- Alternative models
- Related accessories
Full delivery visibility from despatch to doorstep.
Once an order has been placed, its progress can be followed through the portal.
Order confirmation
Current order status
Despatch information
Courier tracking
Estimated delivery
Serial numbers
One central record of everything you've ordered through Aura.
Customers can use the portal to maintain a central record of orders placed through their account, replacing scattered emails and spreadsheets with a single source of truth for IT purchasing.
- Review current orders
- Check previous purchases
- Find products ordered previously
- Confirm delivery addresses
- Repeat routine purchases
- Identify standard device models
- Support internal spend reviews
- Reduce reliance on separate emails and spreadsheets
Give different users the right level of authority.
Configure who can browse, request, order and approve, aligned to your existing procurement policies.
Browse & Request
Users can search the catalogue and submit requests for approval before an order is placed.
Order within Limits
Authorised users can place orders up to an agreed value or against agreed product categories.
Full Purchasing Rights
Senior users or procurement leads can place and approve orders across the full catalogue.
Approval Workflows
Requests can be routed to nominated approvers before being confirmed and despatched.
Live in five straightforward steps.
Book a demonstration
We show you how the portal works and discuss how your organisation currently purchases technology.
Agree your setup
We confirm users, pricing, products, delivery addresses and any required purchasing controls.
Configure your portal
Your customer account, catalogue and permissions are prepared around the agreed requirements.
Provide user access
Authorised users receive their login details and guidance on placing and tracking orders.
Start purchasing
Your team can access agreed products and pricing while continuing to receive direct assistance from Aura whenever needed.
"The Aura portal has made our IT purchasing dramatically simpler. Our team can find the products they need, place orders against agreed pricing and track delivery without chasing anyone, and we still have a direct line to Aura whenever we need specialist help."
See how much simpler IT purchasing can be.
Book a demonstration and see how the Aura customer portal can give your organisation faster purchasing, better visibility and greater control, without losing access to personal support.